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Terms and Conditions

1. Acceptance of Terms:

  • By accessing and using the website and services of Insightful Awareness Limited, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, you should not use our services.
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2. Provision of Services:

  • Insightful Awareness Limited provides online mental health services with UK licensed psychotherapists. Our services are subject to scheduling availability and are not a substitute for emergency medical care.

3. User Obligations:

  • You agree to provide accurate and complete information about yourself as required by the service’s registration form and to update this information as necessary.

4. Privacy Policy:

  • Your privacy is important to us. Our Privacy Policy, as described separately, governs the collection, use, and sharing of your personal information.

5. Intellectual Property Rights:

  • All content on the website, including text, graphics, logos, images, and software, is the property of Insightful Awareness Limited or its content suppliers and is protected by intellectual property laws.

6. Restrictions on Use:

  • You may not use the website or services for any illegal purpose or in any manner inconsistent with these terms and conditions.

7. Modification of Terms:

  • Insightful Awareness Limited reserves the right to change these terms and conditions at any time. Your continued use of the website after such changes will indicate your acceptance of the new terms.

8. Service Modifications and Termination:

  • Insightful Awareness Limited reserves the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice.

9. Cancellation Policy:

  • Clients must adhere to our cancellation policy, which requires notice of cancellation at least 24 hours in advance of the scheduled session to avoid a cancellation fee.

10. Disclaimer of Warranties:

  • The website and services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.

11. Limitation of Liability:

  • Insightful Awareness Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our services.

12. Indemnification:

  • You agree to indemnify and hold Insightful Awareness Limited harmless from any claim or demand made by any third party due to or arising out of your use of the service.

13. Governing Law:

  • These terms shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions.

14. Dispute Resolution:

  • Any disputes related to these terms will be resolved through confidential binding arbitration in accordance with the laws of the United Kingdom.

15. Contact Information:

By using the Insightful Awareness Limited website and its services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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